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Booking Lifecycle

Booking Statuses​

Every rental on Curba follows a step-by-step process. Here's what each status means:

1. Sent​

The renter has submitted a rental inquiry. The host needs to review and respond.

What to do:

  • Host: Review the request and accept or decline
  • Renter: Wait for the host's response

2. Accepted​

The host has accepted the rental request. The renter can now complete payment.

What to do:

  • Renter: Click Pay Now to complete payment
  • Host: Wait for the renter to pay

3. Paid​

Payment has been confirmed. The host should now share pickup details.

What to do:

  • Host: Click Share Pickup Details to provide your address, contact number, and pickup instructions
  • Renter: Wait for pickup details

4. Ready for Pickup​

The host has shared pickup details. The renter can view the address, contact number, and instructions.

What to do:

  • Renter: Pick up the item and click Confirm Pickup
  • Host: Wait for the renter to confirm pickup

5. Picked Up​

The renter has confirmed they have the item. Payment is captured at this point.

What to do:

  • Renter: Enjoy your rental! Return the item by the agreed date and click Return Item
  • Host: Wait for the item to be returned

6. Returned​

The renter has marked the item as returned and provided the return condition.

What to do:

  • Host: Inspect the item and click Confirm Return to complete the booking
  • Renter: Wait for the host to confirm

7. Completed​

The booking is finished. Both parties can view the booking summary.

What to do:

  • Renter: Leave a review of your experience
  • Host: Earnings are available for withdrawal

Canceled / Declined​

  • Canceled — The booking was canceled by either party (cancellation fees may apply)
  • Declined — The host declined the rental request (no charges)

Where to Track Your Bookings​

  • Inquiry Progress Page — Track a specific booking step by step
  • Booking Dashboard — View all your bookings (as renter or host) in one place
  • Email Notifications — You'll receive emails at key steps throughout the process
  • In-App Notifications — Real-time updates appear in your notification bell