Identity Verification
Why Verification?
Curba requires identity verification to keep the community safe. Verified users build trust with renters and hosts alike.
Who Needs to Verify?
- Hosts — You must verify your identity before creating a listing
- Renters — You can browse without verification, but identity verification is required to rent items.
How to Verify
- Go to your Profile page
- Click the Verify Identity banner
- You'll be redirected to Stripe Identity (our secure verification partner)
- Upload a government-issued photo ID (driver's license, passport, etc.)
- Take a selfie for facial matching
- Wait for verification — this usually takes a few minutes
After Verification
- You'll receive a Welcome email confirming your verification
- Your profile will show a verification badge
- You can now create listings
Troubleshooting
| Issue | Solution |
|---|---|
| Verification failed | Ensure your ID is clear, unobstructed, and matches your profile name |
| Photo too blurry | Use good lighting and hold your device steady |
| ID not accepted | Try a different government-issued ID (passport, driver's license) |
| Selfie doesn't match | Remove glasses, hats, or anything covering your face |
| Still having issues | Contact Curba support through the Contact Us page |