Renting an Item
How to Rent
1. Browse and Find an Item
- Browse listings by category or use the search function
- Filter by location to find items near you
- Click on a listing to view full details, pricing, and reviews
2. Check Pricing
Before you send an inquiry, you'll see a full price breakdown:
| Line Item | Description |
|---|---|
| Subtotal | Base rental cost based on your dates and pricing option |
| Service fee | Curba service fee |
| Taxes | Provincial tax (HST/GST based on your location) |
| Total | Amount you'll pay |
| Security deposit | Held separately and returned after the rental (if applicable) |
3. Send an Inquiry
- Select your start date and end date
- Choose a pricing option (daily, 3-day, or 7-day rate)
- Click Inquire to send your request to the host
- You'll receive an Inquiry Sent confirmation email
4. Wait for Host Response
The host will review your request and either:
- Accept — You'll be notified and can proceed to payment
- Decline — You'll be notified and can look for other options
5. Complete Payment
Once the host accepts:
- Navigate to the inquiry progress page
- Click Pay Now
- Choose a saved payment method or enter a new card
- Confirm payment
- If a security deposit is required, it will be authorized on the same card
Your payment is held securely until you pick up the item.
6. Pick Up the Item
- The host will share pickup details (address, contact number, instructions)
- View these details on the Ready for Pickup step
- When you have the item, click Confirm Pickup
- The payment is captured at this point
7. Return the Item
- Return the item by the agreed end date
- Click Return Item on the inquiry progress page
- Select the item's return condition and add any notes
- The host will confirm the return to complete the booking
8. Leave a Review
After the booking is complete, you can rate your experience (1-5 stars) and leave a comment. Reviews help other renters make informed decisions.
Saving Items for Later
Click the heart icon on any listing to save it to your favourites. Access your saved items from your profile.