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Curba Terms of Service

Effective date: May 9, 2026 Last updated: November 12, 2026 Section 9 (Safe Use, Personal Injury, and Damage to Others) takes effect: October 15, 2026 (October 31, 2026 for residents of Quebec) Section 8 changes (the valuation rule and new exclusions in Section 8.1, Self-Declared recovery in Section 8.2, and Charges to the Renter in Section 8.4) take effect for bookings made from: November 26, 2026 (December 12, 2026 for residents of Quebec). A booking is made when the Renter completes payment for it.

1. About Curba​

"Curba" is a trade name of 2814447 Alberta Inc., a corporation existing under the laws of Alberta, Canada (the "Operator", "Curba", "we", "us", "our"). The Operator operates an online peer-to-peer rental marketplace (the "Platform") at https://curba.app that allows individuals to list items for rent ("Hosts") and to rent those items ("Renters") within Canada.

By creating an account, listing an item, or sending a rental inquiry, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Platform.

2. The Marketplace Role of Curba​

Curba is a technology platform that connects Hosts and Renters. Curba is not a party to any rental agreement between a Host and a Renter.

When a Host accepts a Renter's inquiry and the Renter pays through the Platform, a separate Rental Agreement is formed directly between the Host and the Renter on the terms displayed in the inquiry (item, dates, price, deposit, cancellation policy, and any pickup instructions).

Curba's role is limited to:

  • Hosting listings, messaging, and inquiry data
  • Processing payments through Stripe Connect (see Section 6)
  • Holding refundable security deposits where applicable
  • Operating the Curba Damage Protection program where applicable (see Section 8)
  • Providing dispute support tools
  • Reviewing and deciding claims and disputes, and collecting and paying the amounts described in Section 8

Curba does not own, inspect, deliver, or guarantee the condition, quality, safety, legality, or accuracy of any listed item. Hosts and Renters are solely responsible for evaluating each other and the items they exchange.

3. Eligibility​

To use Curba you must:

  • Be at least 18 years old
  • Be a resident of Canada
  • Have legal capacity to enter contracts
  • Complete identity verification (Stripe Identity) before accepting inquiries (hosts), paying for rentals (renters), or withdrawing funds
  • Not be barred from receiving services under applicable law

We may refuse, suspend, or terminate any account at our discretion, including if we believe an account has been used for fraud, prohibited items, or violations of these Terms.

4. Accounts and Identity Verification​

You are responsible for the security of your account credentials and for all activity under your account. You must provide accurate information and keep it current.

Identity verification is performed by Stripe Identity and may require government-issued ID, a selfie, and address. By submitting verification documents you authorize Stripe to verify the documents on Curba's behalf and to share the result (and verified personal data fields) with Curba. See our Privacy Policy for details on how this data is handled.

5. Listings and Host Obligations​

If you list an item, you represent that:

  • You own the item or are otherwise legally entitled to rent it
  • The item is accurately described, including condition and value
  • The item is safe, functional, and lawful to rent, and you have disclosed any known defects or hazards (see Section 9)
  • The item is not on Curba's prohibited items list (firearms, controlled substances, items requiring a licence to operate that the Renter does not hold, etc.)
  • You will honour confirmed bookings and provide the item at the agreed pickup time and location
  • You will respond to inquiries in a reasonable time

You set your own pricing, rental period, cancellation policy, and pickup terms. Curba may remove listings that violate these Terms or applicable law.

You are responsible for any taxes you owe on income earned through the Platform (other than sales tax that Curba collects and remits - see Section 7).

6. Payments, Fees, and Stripe Connect​

Payments are processed by Stripe, Inc. and Stripe Payments Canada, Ltd. ("Stripe"). By using the Platform you agree to the Stripe Connected Account Agreement and the Stripe Services Agreement, as applicable.

6.1 Renter Payments​

When a Renter confirms a booking, the Renter authorizes Stripe to charge their payment method for the Total, which includes:

  • The rental subtotal
  • Applicable taxes (HST/GST/QST/PST as required by the pickup province)
  • A platform service fee (the "Renter Service Fee")
  • A refundable security deposit, where applicable

The deposit is authorized as a separate hold and is not captured unless Curba approves a claim or decides a dispute under Section 8, including for late return. For bookings made from November 26, 2026 (December 12, 2026 for residents of Quebec), the Renter also authorizes the later charges described in Section 8.4 (damage, theft, or loss caused by the Renter, late return, and dispute fee).

6.2 Host Earnings​

Upon successful pickup the Renter's payment is captured. Curba keeps:

  • The Renter Service Fee
  • Applicable taxes

Curba does not charge Hosts a service fee. The full rental subtotal is transferred to the Host's connected Stripe account. Hosts may withdraw their balance at any time. Funds may be subject to Stripe's standard settlement timing (typically 1–2 business days for bank payouts, instant for eligible cards).

6.3 Fee Changes​

Fees and tax rates are displayed in each booking summary before confirmation and are binding for that booking. Curba may change its fees prospectively with notice on the Platform.

7. Taxes​

Curba collects and remits Canadian sales tax (HST/GST/QST/PST) on the rental subtotal at the rate applicable to the pickup province, as required by law.

You are responsible for any other taxes related to your use of the Platform, including income tax on amounts you earn as a Host.

8. Curba Damage Protection, Protection Tiers, and Deposits​

Each listing is assigned a protection tier based on its category. There are two models:

8.1 Curba Damage Protection Listings​

For categories marked "Curba Damage Protection", Curba provides limited coverage for accidental damage, theft, or loss of the rented item occurring during the rental period, up to the maximum claim amount applicable to that tier. A tier's maximum claim amount applies per item, unless the tier states that it applies per rental, in which case it is the most Curba pays for all items in the booking together. The maximum claim amount, deposit percentage, and the categories assigned to each tier are set by Curba and may be updated from time to time. The values in effect at the time of booking are displayed in the booking summary before confirmation and bind that specific rental for the duration of its lifecycle (claim window included), even if Curba updates the program afterwards.

Valuation. Approved claims are paid based on the item's current value immediately before the damage, theft, or loss - its market value at its age and in its condition - and not its purchase price or the cost of a new replacement. Curba pays the lower of the reasonable cost of repair and the item's current value, and never more than the maximum claim amount. If the item's current value is lower than the value stated in the listing, the lower value applies.

Coverage is subject to:

  • Submission of a claim within 48 hours of the Host clicking Confirm Return on the rental or, if the item is not returned, within 48 hours after the scheduled return time
  • Provision of evidence (photos, police report where applicable, proof of value)
  • The Renter being verified before the rental, and the booking being made and paid through the Platform
  • A rental period of no more than 90 consecutive days
  • The damage or loss not being caused by the Host's negligence, normal wear and tear, or excluded events listed below
  • Curba's good-faith determination of the claim

For Curba Damage Protection tiers that include a security deposit, the deposit is captured first and applied against the approved claim, and acts as the deductible. Curba then covers the remaining approved amount up to the maximum claim amount for the tier as displayed at booking time. Curba does not charge the Host a separate deductible.

Excluded events include but are not limited to:

  • Bodily injury, death, damage to any property other than the rented item, and legal liability to anyone else (see Section 9.4)
  • Normal wear and tear, gradual deterioration, and damage that existed before the rental
  • Damage, theft, or loss caused by the Renter's carelessness, gross negligence, or intentional act - the Renter is responsible for these under Section 8.4
  • Theft where the item was left unsecured, including left unlocked or unattended in a public place
  • Rentals longer than 90 consecutive days
  • Rentals to Renters who were not verified before the rental, and rentals arranged or paid for outside the Platform
  • Intentional damage or negligence by the Host, and items that were misrepresented in the listing
  • Mechanical or electrical breakdown unrelated to the rental
  • Items used outside the agreed rental period, or in violation of the listing's stated rules or applicable law
  • Consequential or indirect losses, such as lost income

Curba Damage Protection coverage is provided by Curba directly and is not an insurance contract. It is a limited service guarantee subject to these Terms. Curba may change or end the program for any reason, with notice on the Platform. A change never affects the cover displayed for a booking that has already been confirmed.

8.2 Self-Declared Listings​

For categories that are not Curba Damage Protection, the Renter signs a Damage Declaration before payment and posts a refundable security deposit. In the event of damage, theft, loss, or late return, the Host may submit a claim to Curba supported by evidence. Curba will mediate in good faith, may release all or part of the deposit to the Host, and may charge the Renter under Section 8.4 for any further amount it determines the Renter owes, paying that amount to the Host. Curba does not itself pay any amount on a Self-Declared rental. Any losses that Curba does not recover from the Renter must be pursued by the Host directly against the Renter.

8.3 Limitation​

In all cases, Curba's total liability for any single rental - whether under Curba Damage Protection coverage, Self-Declared deposit recovery, or otherwise - is capped at the maximum claim amount for that tier, applied per item or per rental as set out in Section 8.1 (Curba Damage Protection), or the security deposit amount (Self-Declared) as displayed in the booking summary at the time of booking, whichever applies. Amounts Curba collects from a Renter under Section 8.4 and passes to the Host are not part of Curba's own liability. Curba is not an insurer and does not provide insurance.

8.4 Charges to the Renter​

By booking, the Renter authorizes Curba and Stripe to charge the Renter's payment method for the following amounts, once Curba has reviewed the claim or dispute in good faith:

  • Damage, theft, or loss caused by the Renter - for damage, theft, or loss of the item caused by the Renter's carelessness, gross negligence, or intentional act, and for any damage, theft, or loss of a Self-Declared item: the approved amount, up to the item's full market value (its current value, as described in Section 8.1)
  • Late return - up to 2 times the average daily rental price of the booking for each day, or part of a day, that the item is returned late, until it is returned, up to the item's full market value
  • Dispute fee - when Curba decides a claim or dispute and finds that the Renter owes money under this section, a fee of up to 30% of the amount owed

Any amount owed is taken from the security deposit first, and the rest is charged to the Renter's payment method. Before charging, Curba will tell the Renter the amount and the reasons and give them an opportunity to respond with their own evidence. Amounts for damage, theft, loss, and late return are paid to the Host. The dispute fee is kept by Curba.

9. Safe Use, Personal Injury, and Damage to Others​

Many items rented on Curba, such as power tools, ladders, generators, and outdoor equipment, can cause serious injury or damage if they are faulty or used carelessly. This section sets out who is responsible for using items safely and what happens if someone is hurt or other property is damaged.

9.1 Host Responsibilities​

Before each rental, the Host must:

  • Make sure the item is in safe working order, with the guards, safety features, and parts it needs to operate safely
  • Disclose in the listing, or to the Renter before pickup, any known defects, hazards, or limits on safe use
  • Provide the item's operating and safety instructions, or tell the Renter where to find them
  • Not rent out an item that is subject to a product recall or an unresolved safety notice

9.2 Renter Responsibilities​

The Renter must:

  • Inspect the item at pickup and not use it if it appears damaged, unsafe, or different from the listing, and tell the Host and Curba
  • Follow the manufacturer's and the Host's instructions and use the item only for its intended purpose
  • Use the item only if they have the skill and experience to operate it safely, and wear appropriate protective equipment
  • Hold any licence, permit, or insurance that the law requires to transport or operate the item, and comply with all applicable laws
  • Not let anyone else use the item without the Host's agreement, and remain responsible for anyone they allow to use it

9.3 Responsibility for Injury and Damage​

To the extent permitted by law, and subject to the Host's responsibilities in Section 9.1, the Renter accepts the risks that come with operating a rented item. Hosts and Renters are each responsible for injury, death, loss, or damage caused by their own acts or omissions, including injury to themselves or to other people and damage to property other than the rented item. The Renter is also responsible for anyone they allow to use the item. As set out in Section 2, Curba is not a party to the Rental Agreement and does not inspect items, and to the extent permitted by law Curba is not responsible for any injury, death, loss, or damage to people, or to property other than the rented item, arising from a rental. This does not affect Curba Damage Protection under Section 8.

9.4 What Curba Damage Protection and Deposits Do Not Cover​

Curba Damage Protection and security deposits (Sections 6.1 and 8) relate only to the rented item itself. They do not cover:

  • Bodily injury to, or death of, any person
  • Damage to any property other than the rented item, such as buildings, vehicles, or other belongings
  • Legal liability to anyone else, medical costs, fines, or penalties

Hosts and Renters should consider their own insurance, such as home, tenant, or personal liability insurance, for these risks.

9.5 Reporting Incidents​

If anyone is injured, or property other than the item is damaged, during a rental:

  • Get help first, and call 911 if anyone's safety is at risk
  • Stop using the item
  • Report the incident to Curba at support@curba.app as soon as reasonably possible, with a description and any photos
  • Take photos of the item and any damaged parts, and where it is safe to do so, don't repair or throw away damaged parts until the incident has been looked into
  • Return the item to the Host as agreed, unless you both agree otherwise

Curba may suspend the listing or the accounts involved while it reviews a serious incident.

Nothing in this section limits any liability that cannot be limited under applicable law (see Sections 14 and 15).

10. Cancellations and Refunds​

Each listing displays a cancellation policy (e.g. Flexible, Medium, Strict). The policy in effect at the time of booking governs the refund. Cancellation fees may apply and are deducted from the Renter's refund per the policy.

Curba may cancel a booking and issue a full refund if it determines the Host or item is not as described, the Host is unresponsive, or the booking violates these Terms or applicable law.

11. Rules of Conduct​

You agree not to:

  • Use the Platform for any unlawful purpose
  • List or rent prohibited items
  • Misrepresent yourself, your items, or your insurance status
  • Harass, threaten, or discriminate against other users
  • Bypass the Platform to transact off-platform after being introduced through Curba
  • Scrape, reverse-engineer, or interfere with the Platform's operation
  • Submit fraudulent claims, reviews, or chargebacks

Violations may result in account suspension, listing removal, withholding of funds pending investigation, and reporting to law enforcement.

12. Reviews​

After a rental, both Host and Renter may submit a review. Reviews must be honest, based on first-hand experience, and free of personal attacks, hate speech, or unrelated content. Curba may remove reviews that violate these Terms.

13. Intellectual Property​

Curba and its licensors own all intellectual property in the Platform, including software, branding, and content provided by Curba. You retain rights to content you upload (listing photos, descriptions, messages), but grant Curba a worldwide, royalty-free, sublicensable licence to host, display, reproduce, adapt, and use your content for the purpose of operating, promoting, and improving the Platform.

Promotional and marketing use. This licence includes the right to use your listing content (such as listing photos, titles, and descriptions) to advertise and promote both the Platform and individual listings, including on third-party channels such as social media platforms (for example, Meta / Facebook and Instagram), search engines, and other advertising or partner networks. For these purposes we may resize, crop, or overlay your content with Curba branding. We will not attach to your content any name beyond the first name already shown on your listing, and we will not use your content in a way that falsely implies your endorsement of unrelated products or services. If you do not want your listing content used for promotion outside the Platform, you may opt out at any time by contacting support@curba.app, and we will stop using it for off-platform promotion going forward (this does not affect use necessary to operate the Platform, or copies already published by third parties that are outside our reasonable control to remove).

You represent that you have the right to grant this licence and that your content does not infringe any third party's rights.

14. Disclaimers​

To the maximum extent permitted by applicable law:

  • The Platform is provided "as is" and "as available"
  • Curba makes no warranty as to the conduct, identity, or trustworthiness of any user, the condition or quality of any item, the success of any rental, or the uninterrupted availability of the Platform
  • Curba does not guarantee any specific outcome from a rental, claim, or dispute, except for its obligations under Curba Damage Protection in Section 8

Note for hosts and renters in Canada: Nothing in these Terms limits any rights you have under non-waivable consumer-protection laws of your province (e.g. Ontario Consumer Protection Act, 2002, Quebec Consumer Protection Act).

15. Limitation of Liability​

To the maximum extent permitted by applicable law, Curba's aggregate liability arising out of or related to your use of the Platform is limited to the greater of:

  • The total fees you paid to Curba in the 12 months preceding the event giving rise to the claim, or
  • CAD $500

Curba is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, or loss of data, even if advised of the possibility of such damages.

This limitation does not apply to liability that cannot be excluded under applicable law (including, in some provinces, liability for gross negligence, fraud, or personal injury caused by Curba's negligence). It also does not limit Curba's obligations under Curba Damage Protection, which are limited only as set out in Section 8.

16. Indemnity​

You agree to indemnify and hold harmless Curba, its officers, employees, and agents from any claim, damage, or expense (including reasonable legal fees) arising from:

  • Your breach of these Terms
  • Your use of the Platform
  • Your negligence or wilful misconduct in a rental you participate in as Host or Renter
  • Your violation of any law or third-party right

This Section does not require a Renter to repay amounts Curba pays under Curba Damage Protection, except as set out in Section 8.4.

17. Dispute Resolution and Governing Law​

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles.

Any dispute arising out of or related to these Terms or the Platform shall be resolved exclusively in the courts of Calgary, Alberta, and you consent to the personal jurisdiction of those courts.

If you reside in Quebec, nothing in this section limits your right to bring proceedings in the Quebec courts as required by Quebec law.

18. Changes to These Terms​

We may modify these Terms from time to time. If we make material changes we will give notice (e.g. via email or in-app banner) at least 14 days before they take effect. Continued use of the Platform after the effective date constitutes acceptance.

19. Termination​

You may close your account at any time. Curba may suspend or terminate your account, with or without notice, if we believe you have violated these Terms or applicable law, or if continuing to provide the Platform to you would expose Curba to legal or financial risk. Suspension or termination does not affect Curba Damage Protection for bookings already confirmed.

Sections that by their nature should survive termination - including 8 (limited liability), 9 (responsibility for injury and damage), 13 (IP), 14–17 (disclaimers, liability, indemnity, governing law) - survive.

20. Contact​

Questions about these Terms can be sent to support@curba.app, by phone at +1 825 256 5110, or by mail to 2814447 Alberta Inc. (operating as Curba), 1034-1215 9th Ave SW, Calgary, AB T3C 0H9, Canada.

21. Common Provisions​

21.1 No Waiver​

Curba's failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

21.2 Service Interruption and Discontinuation​

To ensure the best possible service level, Curba reserves the right to interrupt the Service for maintenance, system updates, or other changes, informing users appropriately. Within the limits of law, Curba may also decide to suspend or discontinue the Service. This does not affect Curba Damage Protection for bookings already confirmed. If the Service is discontinued, Curba will cooperate with users to enable them to withdraw their funds and personal data, and will respect users' rights as provided by applicable law. The Service may also be unavailable due to events outside Curba's reasonable control (e.g. infrastructure outages, force majeure).

21.3 No Resale​

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform or its Service without Curba's express prior written permission.

21.4 Assignment of Contract​

Curba may transfer, assign, dispose of by novation, or subcontract any or all of its rights or obligations under these Terms, taking your legitimate interests into account. You may not assign or transfer your rights or obligations under these Terms without Curba's written permission.

21.5 Severability​

If any provision of these Terms is held to be invalid or unenforceable under applicable law, the invalidity or unenforceability of that provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

21.6 Entire Agreement​

These Terms (together with the Privacy Policy and any other documents referenced herein) constitute the entire agreement between you and Curba regarding the Platform and supersede any prior agreements between you and Curba on the same subject.

22. Definitions​

The following terms have specific meanings throughout these Terms.

  • Curba (or this Application or the Platform) - the rental marketplace and related services operated by 2814447 Alberta Inc. (a trade name of which is "Curba") at https://curba.app.
  • Operator (or we, us, our) - 2814447 Alberta Inc., the Alberta corporation operating under the trade name "Curba" and providing the Platform.
  • User (or you) - any individual who accesses or uses the Platform, whether as a Host, a Renter, or a visitor.
  • Host - a User who lists an item for rent on the Platform.
  • Renter - a User who rents an item listed on the Platform.
  • Rental Agreement - the separate contract formed directly between a Host and a Renter when an inquiry is accepted and paid, on the terms displayed in the inquiry.
  • Service - the rental marketplace and related services provided by Curba as described in these Terms and on the Platform.
  • Stripe - Stripe, Inc. and Stripe Payments Canada, Ltd., the payment processors used by the Platform.
  • Curba Damage Protection - a protection tier under which Curba provides limited coverage for accidental damage, theft, or loss of the rented item, as described in Section 8.
  • Self-Declared - a protection tier under which the Renter signs a Damage Declaration and posts a refundable security deposit as described in Section 8.
  • Agreement - these Terms together with any other related documents or agreements that form the legally binding relationship between the Operator and the User.

Generated portions of this document were originally produced via the iubenda Terms and Conditions Generator and adapted by Curba to reflect Curba's actual operating model and Canadian (Alberta) governing law.